FEBRIANTI, N. . Quality Service Analysis of Front Office Department to Enhance Customer Satisfaction at Klapa Resort. International Journal of Glocal Tourism, [S. l.], v. 4, n. 4, p. 314-332, 2024. Disponível em: https://ejournal.sidyanusa.org/index.php/injogt/article/view/578. Acesso em: 23 jan. 2025.