https://ejournal.sidyanusa.org/index.php/injogt/issue/feed International Journal of Glocal Tourism 2024-11-02T17:25:32+07:00 I Nyoman Anom Fajaraditya Setiawan [email protected] Open Journal Systems <p>International Journal of Glocal Tourism is a double-blind peer-reviewed electronic journal managed and published by Sidyanusa Publisher in March, June, September, and December. It was first published in September 2020. This interdisciplinary journal is intended to develop mutual understanding and scientific discourses on tourism as an ongoing global-local process.</p> https://ejournal.sidyanusa.org/index.php/injogt/article/view/691 Geotourism Development from the Perspective of Triple Bottom Line Approach: A Case Study at Aik Berik Geosite, Lombok 2024-11-01T23:44:09+07:00 Muhamad Saleh Hambali [email protected] Ni Gst Nym Suci Murni [email protected] Gede Ginaya [email protected] <p><strong>Purpose:</strong> The purpose of this research is to analyze how geotourism development at the Aik Berik Geosite, Rinjani Geopark, Lombok, Indonesia uses the Triple Bottom Line theory approach and to design a tourism development model that is relevant and in accordance with the rules of the Triple Bottom Line theory.</p> <p><strong>Research methods:</strong> This research is a descriptive case study. The data analysis techniques are interactive data analysis techniques with data collection techniques in the form of observation, interviews, document studies and focus group discussions (FGD).</p> <p><strong>Findings:</strong> The Aik Berik Geosite is still not optimal in developing tourism in accordance with triple bottom line principles both from a social, economic and environmental perspective. The Aik Berik Geosite is still unable to maintain its cultural richness and meet visitors' expectations, so the visits continue to decline, which has an impact on the welfare of the community, until finally the community expands its land because tourism is unable to provide economic prosperity, which causes environmental degradation.</p> <p><strong>Implications:</strong> The results of the FGD recommend that the Rinjani-Lombok UNESCO Global Geopark Management Agency apply the pentahelix concept in tourism development at the Aik Berik Geosite so that the Aik Berik Geosite is able to maximize economic, social and environmental benefits.</p> 2024-11-02T00:00:00+07:00 Copyright (c) 2024 https://ejournal.sidyanusa.org/index.php/injogt/article/view/695 Integrating Sustainable Tourism Image with Tourist Satisfaction and Loyalty at Mandalika Special Economic Zone 2024-11-02T15:05:30+07:00 Yusrin Hafizan [email protected] I Gede Mudana [email protected] I Ketut Budarma [email protected] <p><strong>Purpose:</strong> This research aims to determine the level of satisfaction of tourists in Mandalika Special Economic Zone, West Nusa Tenggara, Indonesia, regarding the destination's image with the hope of producing recommendations to decision makers and evaluating the effectiveness of a program.</p> <p><strong>Research methods:</strong> It uses a quantitative approach with descriptive analysis and Structural Equation Models (SEM). The data collection techniques used were questionnaires, interviews, document studies and focus group discussions. The questionnaire was distributed to 210 respondents. Most of the tourist representatives came from Lombok.</p> <p><strong>Findings:</strong> The environmental image (planet) shows significant results on tourist satisfaction, while the economic image (Profit) and social image (People) of Mandalika SEZ are not significant on tourist satisfaction.</p> <p><strong>Implications:</strong> Tourist satisfaction does not significantly mediate the image of sustainable tourism on tourist loyalty</p> 2024-11-02T00:00:00+07:00 Copyright (c) 2024 https://ejournal.sidyanusa.org/index.php/injogt/article/view/697 Reverse Osmosis System for Operational Cost Efficiency and Economic Sustainability at Hotel Vila Ombak, Gili Trawangan 2024-11-02T15:10:59+07:00 Adam Malik [email protected] I Ketut Sutama [email protected] I Gede Mudana [email protected] <p><strong>Purpose:</strong> with simple words tell about the purpose of the research. There was no discussion, no story, only the purpose of the research.</p> <p><strong>Research methods:</strong> This research uses quantitative methods with a descriptive approach, where data is obtained from water use reports before and after the implementation of the RO system. The analysis was carried out by comparing operational costs, water use efficiency, and Return on Investment (ROI) of the RO system.</p> <p><strong>Findings:</strong> The research results show that the application of RO technology has succeeded in reducing the cost of purchasing clean water by up to 25-35%, and produces an ROI of 27.07% with a payback period of around 3.7 years. Apart from that, the implementation of the RO system also supports the principle of sustainability in the context of the triple bottom line, especially in the economic dimension. Hotels are not only able to reduce operational costs significantly, but also increase company value by demonstrating commitment to sustainable practices that are environmentally friendly and economical.</p> <p><strong>Implications:</strong> This research recommends optimizing the use of rejected water from the RO process for other purposes such as filling saltwater pools and spa treatments, in order to maximize resource efficiency and improve economic sustainability and hotel service quality.</p> 2024-11-02T00:00:00+07:00 Copyright (c) 2024 https://ejournal.sidyanusa.org/index.php/injogt/article/view/699 The Application of Digital Point Sales Service in Supporting the Initiation of Green Hotel at Rascals Hotel Kuta Lombok 2024-11-02T15:17:52+07:00 Muhamad Jumadi [email protected] I Putu Astawa [email protected] Gede Ginaya [email protected] <p><strong>Purpose:</strong> The aim of this research is to explore the application of digital technology and to find out its integrated model with green hotel concept at Rascals Hotel Kuta Lombok, West Nusa Tenggara, Indonesia.</p> <p><strong>Research methods: </strong>This research used qualitative case studi approach. The data is collected through observation, in-depth interviews and documentation. The data collection is presented in a form of text and analized by using data condentation and using coding table.</p> <p><strong>Findings:</strong> The finding of the research shows insight of technology adapted and green hotel implementation within hotel operation. Both are connected in shaping model of digital technology application that impact green hotel implementation.</p> <p><strong>Implications: </strong>This model as an indication that needs to be maintained and optimally improved to ensure the realization of green hotel.</p> 2024-11-02T00:00:00+07:00 Copyright (c) 2024 https://ejournal.sidyanusa.org/index.php/injogt/article/view/701 Development of Unique Selling Proposition towards Competitive Advantage at Swan Paradise A Pramana Experience 2024-11-02T15:21:40+07:00 Ni Kadek Karina [email protected] I Putu Astawa [email protected] I Ketut Sutama [email protected] <p><strong>Purpose:</strong> This research aims to develop a Unique selling proposition (USP) for competitive advantage at Swan Paradise A Pramana Experience (Swan Paradise), Blahbatuh, Gianyar, Bali, Indonesia.</p> <p><strong>Research methods:</strong> This research uses a qualitative descriptive approach with a case study method. Data was collected through in-depth interviews with tourism managers and actors, involved observation, and document study. The data analysis technique used is qualitative analysis with descriptive data presentation.</p> <p><strong>Findings:</strong> Swan Paradise has superior potential in the form of luxurious facilities, beautiful natural views, and distinctive and personal service. Apart from that, Balinese culture and traditions integrated into the hotel's services and facilities are a special attraction that can strengthen Swan Paradise's USP. The discussion revealed that developing a USP that focuses on unique services and facilities can increase competitiveness and attract more tourists. <strong>Implications: </strong>This research provides an important contribution to the development of marketing strategies in the hotel industry. Implementation of a strong USP not only increases tourist attraction, but also strengthens Swan Paradise's competitive position in the tourism market.</p> 2024-11-02T00:00:00+07:00 Copyright (c) 2024 https://ejournal.sidyanusa.org/index.php/injogt/article/view/703 Implementation of Green Human Resources Management at The St. Regis Bali Resort 2024-11-02T15:26:16+07:00 Putu Paramarthika Vidya [email protected] Ni Nyoman Triyuni [email protected] I Ketut Astawa [email protected] <p><strong>Purpose:</strong> The purpose of this research is to know the implementation of green human resources management at The St. Regis Bali Resort, Nusa Dua, Badung Regency, Bali.</p> <p><strong>Research methods: </strong>Data collection methods used are observations, documentation, and interviews with the Director of The Human Resources Department, Human Resources Manager and his assistant manager, the Learning and Development Manager, and some hotel staffs. Its data analysis techniques are an interactive model data analysis consisting of data reduction, data presentation, and verification and inference.</p> <p><strong>Findings:</strong> The results of the research show that the implementation of green human resources management at The St. Regis Bali Resort is based on a policy from Marriot to manage human resources at all the Marriot hotels, including The St. Regis Bali resort, in a green and sustainable manner. In the midst of the global issue of increasing environmental damage, such kind of management has been implemented by the hotel in order to minimize bad environmental conditions.</p> <p><strong>Implications: </strong>The green human resources management at the hotel is implemented in recruitment and selection; training and development; performance appraisal; and compensation and reward. In general, all those components are well implemented.</p> 2024-11-02T00:00:00+07:00 Copyright (c) 2024