International Journal of Glocal Tourism <p>International Journal of Glocal Tourism is a double-blind peer-reviewed electronic journal managed and published by Sidyanusa Publisher in March, June, September, and December. It was first published in September 2020. This interdisciplinary journal is intended to develop mutual understanding and scientific discourses on tourism as an ongoing global-local process.</p> en-US [email protected] (I Nyoman Anom Fajaraditya Setiawan) [email protected] (Ida Bagus Ary Indra Iswara) Wed, 06 Mar 2024 00:00:00 +0700 OJS 60 Climate Shelters as a New Tourism Attraction <p><strong>Purpose:</strong> This research note aims to analyse the potential of climate shelters as a new tourism attraction in the face of growing climate change impact on urban destinations and the increasing frequency and intensity of heatwaves.</p> <p><strong>Research methods:</strong> The paper draws on published research to identify climate shelters as a new tourism attraction.</p> <p><strong>Findings:</strong> This descriptive note presents the notion of climate shelters and its role in cities, to later discuss its application to tourism, where climate shelters may become an oasis of comfort and increase the competitiveness of urban destinations.</p> <p><strong>Implications:</strong> While the previous attempts to explore climate shelters in rural tourism, this note innovatively advocates for the understanding of climate shelters in urban tourism.</p> Francesc Fusté-Forné, Emme Vall Copyright (c) 2024 Francesc Fusté-Forné, Emme Vall Mon, 25 Mar 2024 00:00:00 +0700 Role of Sector Vulnerability in the Temperature, Wildlife Tourism Sector Performance Relationship in Maasai Mara Ecosystem, Kenya <p><strong>Abstract</strong></p> <p>This study sought to investigate the effect of sector vulnerability in the relationship between temperature and wildlife tourism performance. The study adapted a pragmatic research design that advocates for mixed methods which allows for the use of both qualitative and quantitative research methods to study phenomena. Qualitative data collected was analyzed by use of content analysis while quantitative data collected was analyzed by use of SPSS for exploratory factor analysis and AMOS for confirmatory factor analysis and structural equation modeling. The results of the study were that vulnerability mediated the relationship between temperature and wildlife tourism ? = - 0.121, t = -4.583, P &lt;.00, the results of this study are useful to wildlife tourism stakeholders because it forms a basis that can be used by industry players to develop appropriate adaptations since climate change is the new norm globally.&nbsp;</p> <p><strong>Key words:</strong> wildlife tourism, vulnerability, climate change</p> Richard Mose, Christopher Ngacho, Pius Odunga Copyright (c) 2024 Richard Mose, Professor, Pius Odunga Mon, 25 Mar 2024 00:00:00 +0700 The Effect of Sustainable Trends on Customer Satisfaction in Hurghada Resorts, Egypt <p><strong>Abstract</strong></p> <p><strong>Purpose:</strong> This study examines how sustainable trends affect consumer satisfaction, loyalty, and willingness to choose destinations and places.</p> <p><strong>Research methods:</strong> The sample size for this study was derived based on the coherence formula. The questionnaire was framed after reviewing adequate literature. The questionnaire was distributed among 300 respondents with convenience sampling and random sampling methods. The guest database was requested from the local travel agencies and tour operators. The questionnaire was distributed through internet channels. Data was collected with the help of personal interviews and telephone conversations. The self-administered survey method was used to get information about the questionnaire's constructs. A total of 219 complete responses were recorded. A response rate of 73% was observed from the target population. The data was collected between January 2022 and June 2022.</p> <p><strong>Findings: </strong>This research examines the full scope of the effect that the sustainable hospitality trends of different types of hospitality enterprises have on the opinions of their clients. Actions in the environmental and economic dimensions of sustainable hospitality practices are found to positively affect customer satisfaction, loyalty, and willingness to pay a premium; actions in the social dimension are found to positively affect customer satisfaction but negatively affect customer willingness to pay a premium.</p> <p><strong>Implications: </strong>The effect of sustainable trends on customer satisfaction is that customers agree to take actions such as buying back products and services, recommending products and services to others, buying other types of products, being interested in buying food and beverage products in Hurghada resorts.</p> Fahd Mohamed Yousry, Sameh Gamal Saad, Fatma Mohamed Copyright (c) 2024 Fahd Yousry, Sameh Gamal Saad, Fatma Mohamed Mon, 25 Mar 2024 00:00:00 +0700 The Strategic Management for Community-based Tourism during the Pandemic of COVID 19: A Case Study of Surrounding Communities of Sukhothai Muangkao Cultural World Heritage Site, Thailand <p><strong>Purpose:</strong> The Purpose of this research is to identify The main-Crisis Management of Community-based Cultural Tourism Model (CM-CBTM) during the COVID 19 pandemic(Corrected) that should be implemented within the surrounding community in Muangkao sub-district administrative upon the new-normal period as well as to find out the key specific strategic management area in which local administrative government has been initiated based on the main-key stakeholders under the collaboration policy approach.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Research method:</strong> This research applies a qualitative approach by using interview technique, participatory observation, focus-group discussion. For data analysis technique, the researcher adopted coding information process of grounded theory. By Involving codes which classified in group discussion in align with the strategic management of the community-based tourism model that was interviewed respectively.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Findings:</strong> The community-based tourism Model indicated that several challenges had been experienced during the period of covid-19 pandemic including conflict management over resource ownership and benefit leaking, financial issues, and problems of community participation. The study found the key specific strategic management that require preparation stage on the part of the community moving toward community-based tourism.</p> <p>&nbsp;</p> <p>&nbsp;</p> <p><strong>Implications:</strong> Outcome of the improvement in Community-based tourism development model is highly relevant with community empowerment and local participation approach. Additionally, The suggestions shown that local administrative government are expected to bring the community alignment policy that developed with a various consultative process.&nbsp; Within this potential-criteria, the community in Muangkao sub-district administrative become more adaptable management policy that most of key actors included villagers, community leaders, active government and non-government officers are working as the co-facilitator. The new-normal implementation policy changed touristry of Muangkao sub-district administration, it created a new network of partnership based on the availability of local politics values which prioritized the majority of local voice empowerment to build up the clear policy guideline in the community. As a result, The practical requirement strategies of the Covid-19 prevention mechanism manipulated by primary public health care unit, sub-district hospital, and some support from surrounding communities brought advantages in community development capacity which integrated with local.</p> <p>&nbsp;</p> sokkim eat, Patcharin Sirasoonthon Copyright (c) 2024 sokkim eat Mon, 25 Mar 2024 00:00:00 +0700 Developing Package Tours in Ekasari Tourist Village, Bali, Indonesia <p><strong>Purpose: </strong>This article aims to discuss the development of package tours as an effort to develop tourism potential in Ekasari Tourist Village, Indonesia, Bali. Departing from this, the Department of Tourism, Politeknik Negeri Bali carried out a Community Service with the theme 'Day Tour Development at Palasari Dam, Ekasari Tourist Village’.</p> <h2><strong>Research methods</strong>: The Community Service activities in Ekasari Tourist Village are divided into preparation, implementation, and evaluation stages. The methods used in this activity are presentations and simulations given by some experts from the Department of Tourism, Politeknik Negeri Bali.</h2> <p><strong>Findings</strong>: The development of package tours in Ekasari Tourist Village is strongly supported by the existence of several main tourist attractions in this village, including the Palasari Dam, Palasari Old Church and Goa Maria, and Cocoa Agrotourism. Pokdarwis (Kelompok Sadar Wisata or The Tourism Awareness Group) in the village involved are able to directly apply and practice the theories they have received in the community service activities.</p> <p><strong>Implications</strong>: Such a development is expected to be able to increase the insight and competence of the village community, especially the Tourism Awareness Group involved through package tours development training activities and guiding techniques, especially using foreign languages.</p> Putu Yunita Wacana Sari, Ni Made Ernawati, I Gede Mudana, I Wayan Basi Arjana, I Putu Budiarta Copyright (c) 2024 Putu Yunita Wacana Sari, Ni Made Ernawati, I Gede Mudana, I Wayan Basi Arjana, I Putu Budiarta Mon, 25 Mar 2024 00:00:00 +0700 Cross-Cultural Communication between Local People and Foreign Tourists in Bongan Tourist Village, Bali, Indonesia <p><strong>Purpose</strong>: This research aims to find out the communication phenomenon faced by local communities with the presence of foreign tourists in Bongan Tourist Village. Secondly, it is to find out the cross-cultural communication that occurs between local people and foreign tourists</p> <p><strong>Research methods</strong>: This is qualitative research, data obtained through the process of observation and interviews with several parties in Bongan Tourist Village. The data analysis technique uses 4 stages consisting of data reduction, data triangulation, data analysis, and drawing conclusions.</p> <p><strong>Findings</strong>: The local community's adaptation is found in the use of everyday language which started from using regional/Balinese languages to adding English to communicate, especially when communicating with foreign tourists. Apart from that, language adaptation also occurs among foreign tourists.</p> <p><strong>Implications</strong>: The obstacles or difficulties experienced by local people and foreign tourists in communicating are the lack of ability to speak English as the main intermediary language between local people and foreign tourists.</p> Rimalinda Lukitasari, Ni Luh Kadek Laksmi Wulandani, I Made Agus Prisentana Putra Copyright (c) 2024 Rimalinda Lukitasari, Ni Luh Kadek Laksmi Wulandani, I Made Agus Prisentana Putra Mon, 25 Mar 2024 00:00:00 +0700