Vol. 1 No. 2 (2020): International Journal of Glocal Tourism - December 2020

View Vol. 1 No. 2 (2020): International Journal of Glocal Tourism - December 2020

International Journal of Glocal Tourism covers issues regarding global, local, and glocal (global-local) tourism. Glocal tourism is defined as the simultaneous occurrence of globalization and localization in tourism

DOI: https://doi.org/10.58982/injogt.v1i2

Published: 2020-12-06

Articles

Analysis of Guest Satisfaction towards the Quality of Bartender Services

Agus Martha Di Nugraha, Ni Luh Eka Armoni, I Nyoman Winia, I Gede Mudana

61-68
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Abstract View: 861, Full Text Download: 500
Training Program and its Influence to Hotel Employee Performance

Putu Radharani Paramitha Sai Ishvari, I Gede Mudana, I Nyoman Rajin Aryana, Ni Made Sudarmini

69-78
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Abstract View: 342, Full Text Download: 298
Implementation of Knowledge Management on Hotel and Spa GSA Employee Performance

I Putu Gde Jayendra Praditya, I Ketut Suarja, Ni Gusti Nyoman Suci Murni

79-87
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Abstract View: 313, Full Text Download: 187
The Front Office Strategy on Service Quality Improvement

Made Windy Septariani, I Gusti Putu Sutarma, Made Sudiarta, Ni Made Sudarmini

88-98
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Abstract View: 1959, Full Text Download: 1225
Check-in Handling by Receptionist to Improve Service Quality

Ni Kadek Cita Sari, Ni Putu Wiwiek Ary Susyarini, I Ketut Suarja, Made Sudiarta

99-108
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Abstract View: 1499, Full Text Download: 948
Concierge Excellent Service to Increase Customer Satisfaction

I Made Adi Dwi Cahyana Putra, I Gusti Made Wendri, I Putu Budiarta

109-118
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Abstract View: 485, Full Text Download: 1993