Identification of SOP Implementation for Taking Goods at The Haven Bali Seminyak
DOI:
https://doi.org/10.58982/injogt.v6i4.1072Keywords:
Storekeeper, standard operating procedure, storeAbstract
Purpose: The purpose of this study was to identify the implementation of the Standard Operating Procedure (SOP) for picking store goods at The Haven Bali Seminyak, Indonesia, and the obstacles faced in its implementation and identify the obstacles encountered and solutions for picking up goods by storekeepers at the hotel.
Research methods: This research uses a descriptive qualitative method with data collection techniques through observation, in-depth interviews with storekeepers and cost controllers, and documentation.
Findings: The results of this study indicate that the SOP for taking goods that has been established with the store requestion (SR) and loan logbook procedures has not been maximized. The main obstacles found are low user compliance, dependence on one individual and weak supervision.
Implication: The conclusion of this study shows the need to improve the understanding of SOP, training for all staff related to making SRs and strengthening supervision so that the implementation of the SOP supports the smooth operation and accuracy of stock items.
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