Social Media Marketing to Increase Brand Awareness at Conrad Bali Resort & Spa

Authors

Keywords:

Maketing, social media, brand awareness, hotel

Abstract

Purpose: This study aims to determine the effect of social media marketing on brand awareness among Conrad Bali Resort & Spa Instagram followers and the communities.

Research methods: The research-er used a mixed method, namely qualitative and quantitative analysis. Data collection is conducted by an online survey to the Conradbali's Instagram followers & the public, totaling of 43 samples. The method used in the sampling technique was probability sampling with simple random sampling tech-nique and interviews with Senior Digital Marketing Manager & Assistant Digital Marketing Manager at Conrad Bali Resort & Spa. The analysis techniques used in this research are validity test, reliability test, descriptive statistics, assumption test (normality test and linearity test), and simple linear regression with hypothesis testing (t test and coefficient of determination test).

Findings: The results of the study show that social media marketing has a positive and significant effect on brand awareness. The beta value in the unstandardized coefficient column is 0.456 and the t test it is known that the calculated t value is 30.692 greater than t table with a value of 1.682 so that H0 is rejected. The R square value is 0.189, meaning that 18.9% of brand awareness that occurs can be explained by variables social media marketing.

Implication: Many companies have used the social media marketing including Conrad Bali Resort & Spa.

Author Biography

  • Ni Komang Eny Krisna Yanti, Politeknik Negeri Bali

    Purpose: This study aims to determine the effect of social media marketing on brand awareness among Conrad Bali Resort & Spa Instagram followers and the communities.

    Research methods: The research-er used a mixed method, namely qualitative and quantitative analysis. Data collection is conducted by an online survey to the Conradbali's Instagram followers & the public, totaling of 43 samples. The method used in the sampling technique was probability sampling with simple random sampling tech-nique and interviews with Senior Digital Marketing Manager & Assistant Digital Marketing Manager at Conrad Bali Resort & Spa. The analysis techniques used in this research are validity test, reliability test, descriptive statistics, assumption test (normality test and linearity test), and simple linear regression with hypothesis testing (t test and coefficient of determination test).

    Findings: The results of the study show that social media marketing has a positive and significant effect on brand awareness. The beta value in the unstandardized coefficient column is 0.456 and the t test it is known that the calculated t value is 30.692 greater than t table with a value of 1.682 so that H0 is rejected. The R square value is 0.189, meaning that 18.9% of brand awareness that occurs can be explained by variables social media marketing.

    Implication: Many companies have used the social media marketing including Conrad Bali Resort & Spa.

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Published

2024-02-08

How to Cite

Social Media Marketing to Increase Brand Awareness at Conrad Bali Resort & Spa . (2024). International Journal of Glocal Tourism, 4(4), 333-342. https://ejournal.sidyanusa.org/index.php/injogt/article/view/580

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