Purchasing Strategy in Procuring Goods to Support the Operations of Swarga Suites Bali Berawa Hotel
Kata Kunci:
Purchasing, goods procurement, hotel operations, hotel managementAbstrak
Purpose: This study aims to explore the role of purchasing in the procurement process at Swarga Suites Bali Berawa Hotel, Bali, Indonesia, focusing on how it supports the smooth operation of the hotel.
Research methods: The study adopts a descriptive qualitative approach. Data were collected through interviews with the hotel’s purchasing staff, direct field observations, and document analysis related to procurement activities. These methods provided in-depth insights into how the purchasing function operates within the hotel's organizational structure.
Findings: The purchasing department’s responsibilities extend beyond simply executing purchase transactions. It also ensures the punctual delivery of goods, compliance with required specifications, and the achievement of procurement cost efficiency. Several strategies are implemented to fulfill these responsibilities effectively. These include intensive communication with suppliers to maintain reliable relationships, strict adherence to established standard operating procedures (SOPs), and close coordination with other internal departments to align purchasing with operational needs.
Implication: The findings underscore that a strategic purchasing function is not merely supportive but can be a key driver of competitiveness in the highly dynamic tourism and hospitality industry.
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